Help Center – Rules Classes

Welcome to the Rules Classes Help Center. We are here to support your learning journey and ensure a smooth experience on our platform.

1. Getting Started

How do I create an account?

  • Click on the Sign Up button
  • Enter your name, email, and password
  • Verify your email or phone number
  • Start exploring courses

How do I log in?

  • Click on Login
  • Enter your registered email/phone and password
  • Click Submit

I forgot my password

  • Click on Forgot Password
  • Enter your registered email
  • Follow the reset instructions

2. Courses & Learning

How do I enroll in a course?

  • Browse available courses
  • Select your preferred course
  • Click Enroll Now
  • Complete the payment (if applicable)

Can I access courses anytime?

Yes, most courses are available 24/7 unless they are live sessions with fixed schedules.

Do I get a certificate?

Yes, certificates are provided upon successful completion of eligible courses.

Can I download study materials?

Some courses allow downloads. This depends on the instructor and course settings.

3. Live Classes

How do I join a live class?

  • Go to your dashboard
  • Click on My Courses
  • Select the course
  • Click Join Live Class at the scheduled time

What if I miss a live class?

Recorded sessions (if available) will be uploaded for later access.

4. Payments & Refunds

What payment methods are accepted?

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets (if available)

Is my payment secure?

Yes, all payments are processed through secure third-party gateways.

Can I get a refund?

Refund policies vary by course. Please check the course details before purchasing.

5. Technical Support

Video not playing / app not working

  • Check your internet connection
  • Refresh the page or restart the app
  • Clear browser cache

Recommended system requirements

  • Updated browser (Chrome, Edge, etc.)
  • Stable internet connection
  • Android/iOS latest version (for mobile users)

6. Account & Profile

How do I update my profile?

  • Go to Profile Settings
  • Edit your details
  • Click Save Changes

How do I delete my account?

Please contact our support team to request account deletion.

7. Rules & Guidelines

To maintain a positive learning environment:

  • Do not share course content
  • Do not misuse the platform
  • Respect instructors and fellow students

Violation may lead to account suspension.

8. Contact Support

If you still need help, we are here for you:

Email: support@rulesclasses.in

9. Frequently Asked Questions (FAQs)

Can I use one account on multiple devices?

Yes, but excessive usage may lead to restrictions.

Do courses expire?

Some courses have lifetime access, while others may have time limits.

Can I switch courses after purchase?

This depends on our refund/exchange policy.

10. Feedback & Suggestions

We believe improvement is a continuous journey. If you have ideas or suggestions, feel free to share them with us.